top of page

Frequently Asked Questions

Are telehealth visits an option for Physicians Service Group of Florida (PSG- FL) to provide care for a partner SNF now?

YES.  Telehealth, telemedicine, and related terms generally refer to the exchange of medical information from one site to another through electronic communication to improve a patient's health. Innovative use of this kind of technology in the provision of healthcare is increasing in inpatient rehabilitation facilities, hospice, and home health.


What kind of equipment or platform is need?

Physicians Services Group of Florida telehealth works with the infrastructure in place with our partner SNFs.  We will evaluate and review the equipment in place to ensure it is compatible with the telehealth visits that will be performed.  We also have the ability to discuss interfacing with our partner SNF's electronic medical records to help with continuity of care.

How does a remote visit with the video software work?

Physicians Services Group of Florida providers have individual logins and each partner SNF location will have one login that can be used on the iPad or computer inside the facility.

What types of services can a Medicare beneficiary receive through telehealth?

  • Evaluation and Management Visits

  • Mental Health Counseling

  • Preventive Health Screenings

  • Specialist Visits

  • 80 other Additional Services

Who can provide telehealth services?

  • Physicians

  • Nurse Practitioners

  • Physician Assistants

  • Nurse Midwives

  • Clinical Psychologists

  • Clinical Social Workers

  • Registered Dietitians

  • Nutrition Professionals

  • Therapy Professionals



How are the COVID- 19 waivers impacting telehealth?

  • National: Our video URL for video chat is HIPAA and HITECH compliant. The new waiver in Section ll35 (b) of the CARES Act now allows the use of equipment that has audio and video capabilities for the furnishing of telehealth services. This would include FaceTime or Skype during the COVID-19 nationwide public health emergency.


  • Florida: On March 16, 2020, Florida's Surgeon General issued a rare Emergency Order that allows certain out-of-state health care professionals to temporarily provide telehealth services to persons in Florida in order to prepare for, respond to, or mitigate the effects of COVID-19. 

bottom of page